BUSINESS ENGLISH COURSES
Our Business English courses centre around core business concepts and topics, and they are designed to improve your fluency and grammatical accuracy within a work-related context. The reading, writing, listening, and speaking skills required to effectively function in a variety of business situations will be developed, and you will feel confident dealing with English-speaking colleagues and clients.
Our trainers employ the use of problem-solving tasks, case study reviews, and business simulations. Language/vocabulary within the following, non-exhaustive business areas is typically covered:
Negotiations
- Presenting proposals/counter-proposals
- Defining possibilities/impossibilities
- Giving opinions
- Suggesting solutions
- Expressing agreement/disagreement
- Summarising agreements
Meetings
- Arranging/confirming/rescheduling a meeting
- Starting a meeting/stating the objectives
- Dealing with interruptions
- Asking for comments and contributions
- Responding to information diplomatically
- Summarising results/decisions
Socialising
- Talking about your job/company
- Making small talk/discussing current events
- Making arrangements
- Making recommendations
- Starting a conversation with a stranger
- Understanding cultural differences
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Presentations
- Structure
- Introducing the topic
- Signposting
- Describing graphs/charts/trends
- Summarising and concluding
- Handling questions
Email
- Formal/informal phrases
- Making/responding to enquiries
- Polite/direct language
- Checking understanding
- Requesting action
- Making/confirming arrangements
Telephoning
- Identifying yourself
- Exchanging and checking information
- Spelling/numbers over the phone
- Leaving and taking messages
- Making and confirming arrangements
- Making and dealing with complaints
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